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Customer Support


Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A context menu will appear. It comprises comprehensive information about all the actions that you can carry out on the page in question. Each context menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich assortment of instructional video clips illustrating how to use our web hosting Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you are looking for, take a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by real users and provides practical solutions. We constantly update our FAQ section with new Q&A's in order to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, you can contact our excellent team of tech support engineers available 24/7/365 and ready to help you with any question. Each support ticket you open will be replied to in less than sixty minutes (the average ticket response time being about 20 mins), so you will never have to wait a long time to get your question answered.