Live Chat Support in Website Hosting
In addition to the telephone and ticket support, we supply live chat support too. You can get in touch with us every single day, which includes holidays and weekends, and we can give you more details about the Linux website hosting packages that we provide in case you are not among our customers yet, or about basic and billing questions in case you already have an account. Although for strictly technical matters you will need to open a ticket to the tech assistance team, as such issues require additional time to be resolved, you can still get in touch with us on the live chat for some tech info. For instance, we will help you set up an email address in your email client or troubleshoot multiple problems, saving you time and effort. Even when our telephone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as a part of our services, so any time you have any questions regarding our Linux semi-dedicated packages, you'll be able to get in touch with our customer support team whenever you need regardless of whether you have already obtained your account or not. In general, the chat service is for pre-sales, billing and general questions and difficulties, yet we are able to assist you with many tech questions as well. We will help you select the right package for your web sites if you do not have an account yet, we can respond to all of the billing questions or issues you could have or we can help you with setting up your new e-mail address on your computer or smart phone - all the abovementioned will be done promptly since our live chat service is online all day, every single day. Any time you require help, you'll be able to talk with an agent and save considerable time.