Service Uptime Guarantee in Website Hosting
All of our website hosting solutions come with a 99.9% service uptime warranty. We can reach that goal by using a revolutionary cloud hosting platform in which each and every service (files, email messages, databases, etc.) has its own cluster of web servers. We do not run everything on one web server as most companies do, so we have virtually got rid of the downtime of any service and even in peak times we can balance the load between web servers for the best possible performance of your websites. If one server fails, the other ones within the cluster will take over in order to ensure the uninterrupted work of the websites. To prevent infrastructural problems, our hosting server facilities use effective diesel backup generators and several independent Internet providers as to make sure that targeted traffic will be able to reach your internet sites no matter what. We also have a team of qualified admins overseeing the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for each semi-dedicated server package purchased through our company. You can forget about your site being offline for whatever reason because we use a top-notch cloud web hosting platform with a custom-built load balancing system. As opposed to handling everything on one web server and risking one service to take everything down, we've spread the many services among their own sets of web servers. In other words, your files, database, e-mails, stats, and so forth, are handled by independent clusters, hence the failure of one server will have no effect on the overall service or on your websites. A variety of backbone Internet providers and diesel-powered backup generators ensure that infrastructural problems are not going to affect your web sites either. We've got software and hardware firewalls as well as a competent team of admins to monitor the incoming and outgoing traffic and to respond to any software issue 24/7.
Service Uptime Guarantee in Dedicated Web Hosting
Our dedicated plans come with a 99.9% web server and network uptime warranty and maintenance procedures are part of the other .01% of the time. We test every server diligently before we hand it over to the customer and we use new hardware components in order to avoid any prospect of hardware problems. Any unforeseen software problems will be resolved at once by our system admins as they monitor all the hosting servers 24/7. To avoid infrastructural problems, our data center in downtown Chicago employs powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your web sites are flooded, we can take action quickly and filter the undesired traffic before it reaches your dedicated server and disrupts the proper functioning of your websites.