A 99.9% Server Uptime
The chief advantage of setting up your very own website hosting system is that you don’t need to worry about compatibility – you set up a special set of software apps in such a way as to work with a defined set of hardware elements. The final outcome is something way more solid and reliable, since there are less potential chances of failure. We’ve built our cloud hosting platform atop time–proven hardware elements plus a significantly customized version of SELinux in an attempt to set up an exceptionally safe and secure environment for all your websites.
That’s the reason why, with each of our Linux website hosting packages packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we have also built our very own internal network in each one of our datacenters. Everything is based on enterprise–class hardware delivered by Juniper. Moreover, on each single router, we’ve placed a firewall with a sophisticated set of rules to successfully sieve all fishy requests.
Thus, in all our datacenter facilities – in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center and in our Australia located data center, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
While we have done our best to curtail all possible risks with our cloud hosting packages and despite the fact that our company offers premium client support, there are times when the customer is simply not pleased with what we have to offer. Or he has to switch to a more robust hosting service, like a virtual private server or a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not completely pleased, you will receive a refund.
24/7 Technical Support
If you happen to manage a web hosting firm, your technical support engineers are of great importance. This is exactly why we’ve meticulously gathered a very professional team of technical support engineers, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with all our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All technical support questions are answered in less than an hour and our average response time is below twenty minutes!