Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You can find almost all the answers to your questions in the intuitive Help section incorporated into our Online Control Panel. It offers an extensive knowledgebase with commonly asked questions and detailed educational articles prepared by our competent client support staff.

  • Top quality support service

  • How–To Video Clips

  • If you would like to watch how an action is performed or how a problem is resolved, rather than just reading about it, then examine our selection of step–by–step video tutorials. They cover a variety of different topics and will help you quickly learn how to work with our Online Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 client care service with a sixty–minute ticket response guarantee. Our team of competent techs will be online for you to respond to all the questions that you might possibly have. During off–peak periods, a response will be provided within just twenty minutes.