Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Response Warranty

  • Each ticket that you send to the technical help and support crew will be answered within approximately 60 mins. The popular inquiries will be addressed as quickly as possible. Yet, if the help inquiry you have sent calls for help from a licensed administrator, we’ll forward the ticket to him and will inform you about the postponement.

  • Top quality support service
  • Top–class Customer Assist Service

  • Our tech help and support crew is going to be working for you 24/7 to to reply to all service inquiry tickets that you send to us. We offer customer support for all the programs that are pre–configured on your web server. These include our in–house created Online Control Panel, the chosen OS and the server admin panel (in accordance with the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Online Control Panel that is available free of charge along with your virtual server, you can discover an insightful Help zone, which incorporates everything you should be aware of when taking care of your websites and programs. We have integrated a wide array of how–to articles and reviews and video guides that demonstrate the important site administration responsibilities in an easy to read form.