1 hour ticket response
Timely assistance is our paramount responsibility and that is the reason why we’ve got a team of competent client support engineers who are ready to provide a prompt answer to any question that you might possibly have. Just open your trouble ticket from the Online Control Panel and we will respond within 1 hour in the worst case scenario. In fact, we strive hard and aim for a 20–minute helpdesk ticket response time.
A Topflight Customer Support Service
We have a team of web hosting support professionals who are prepared to respond to all your queries anytime you need help. The vast majority of our help desk staff members have lots of years of experience in the Linux website hosting packages realm, which means that you can always depend on fast and in–depth answers to your requests.
An Easy–to–Browse Help Section
In the Online Control Panel you will find an intuitive Help Center section where you can find quick suggestions on how to use our hosting services. You can see the answers to your queries in the F.A.Q. archive, find more information in the web hosting account management articles or check out our step–by–step video tutorials.
